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RL Parts Shipping Information

Receive Your Purchase On Time and Undamaged

We have spent years learning the business of shipping parts.  To  make sure your parts arrive undamaged, RL Parts has very strict packaging standards.

To ensure your parts arrive on time, please choose the appropriate shipping option. Please note: Our shipping cut off time is 1:59 PM EST. Orders placed before then will be shipped same day (if commercially reasonable.) Orders placed after 1:59 PM EST should be shipped the following day.

When selecting a shipping option, it is important to understand FedEx's shipping schedule. FedEx ships Monday through Friday. Saturday and Sunday (as well as major holidays) are not considered shipping days with the exception of a specified Saturday Delivery Date. Please do not count Saturday and Sunday when estimating your delivery date.

When in doubt, choose the fastest shipping method affordable. However, if time is not a concern, consider ground shipping which is quite fast depending on how far you are from Tampa, Fl. Please view our FedEx Ground shipping map for an estimated days in shipment. Please Click Here

Please make sure to provide the correct shipping address, and daytime telephone number. We cannot ship to Post Office Boxes.  RL Parts assumes no responsibility for lost parts due to incorrect shipping addresses.

Please make sure to open all shipments and inspect all parts immediately. Damaged shipments are the carrier's responsibility. Should your package appear damaged upon receipt, open it in the presence of the driver. If there is damage, report it and file the claim at once. Reporting damage to the carrier is the customer's responsibility. Describe all damages on the freight bill and have the driver sign it as well. Also, save all packaging until the claim is settled.

Our Carriers:

FedEx - (Small to Medium Parts)
- RL Parts uses FedEx for small and medium sized shipments.You can choose to have your parts shipped either FedEx Home Delivery, FedEx Express Saver, FedEx Express Saver, FedEx Standard Overnight, or FedEx Priority Overnight. Upon shipment, you will receive a confirmation email with your FedEx tracking number.

- To track your small and medium size shipment, visit www.FedEx.com

- To view the FedEx Ground Shipping Map, Click Here

Truck Freight - (Large or Heavy Parts)
- All large and heavy parts are shipped via truck freight. This includes, but is not limited to: engines, transmissions, transfer cases, axle assemblies, hoods and frames.

- RL Parts uses FedEx Freight for all of our truck freight needs.

- To track your oversized frieght shipment, visit http://national.fedex.com

- All truck freight charges are paid for by the customer. Please email or call RL Parts directly for an approximate cost estimate if needed.

- RL Parts has arranged a 80% discount on FedEx Freight charges. This means your freight bill will be 20% of the regular Fedex Freight cost. All parts are shipped from Tampa, FL. Here are some sample freight charges:

Engine Assembly shipped to New York, NY is $275 to $325
Transmission shipped to Los Angeles, CA is $200 to $250
Hood shipped to Dallas, TX is $100 to $125

- Shipping charges are “Freight Collect” and paid to the driver when the part is delivered.

- There may be additional charges based on commercial or residential delivery and the use of a lift gate to unload the part.

- To track your oversized frieght shipment, visit http://national.fedex.com

To track your shipment: Click on Track > Track by Pro Number
- Your Pro Number was provided in your confirmation email.
- For example: 263745956-1

Core Return - (select items)

When your core Engine or Transmission is ready to be picked up, please give us a call, or reply to one of the emails we may have sent you. We will then email you a freight bill already filled out, to simply hand to the FedEx Frieght Driver. FedEx will arrive on the day you request to pick up your core. Failure to use the provided bill of lading can result in you being billed for the charges and this is not reverseable.

Free Shipping Policies

Free freight shipping only applies to deliveries at commercial addresses with a dock or a forklift. Any residential freight shipment, or commercial address requiring a lift gate, will not qualify for free shipping.
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